Project Management Software · reliability comparison

Smartsheet vs Wrike: which is more reliable? (2026)

Wrike is more reliable than Smartsheet, scoring 87.6 vs 59.5 out of 100. Over the last 90 days Smartsheet reported 8 incidents and Wrike reported 3, with effective uptime of 99.00% and 100% respectively.

Data updated Nov 1, 2026 · How we score

Smartsheet

59.5/100

Operational

Visit Smartsheet ↗

Wrike

87.6/100

Operational

Visit Wrike ↗

Metric	Smartsheet	Wrike
Reliability score	59.5	87.6
Rank (project management tools)	#9	#5
Uptime (90 days)	99.00%	100%
Incidents (90 days)	8	3
Partial / major outages	6	0
Avg time to resolve	4h 50m	—
Outages we detected	0	0
Transparency score	100/100	100/100

Where Smartsheet and Wrike differ

Smartsheet reported 2.7× as many incidents as Wrike over the last 90 days (8 vs 3).
Smartsheet had 6 partial or major outages, compared with 0 for Wrike.

90-day uptime

Smartsheet

90 days ago99.001% average daily uptimeToday

Wrike

90 days ago99.485% average daily uptimeToday

No incidents
Degraded
Partial outage
Major outage
No data

Recent Smartsheet incidents

Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Login official update ↗
Affected: Smartsheet Login
Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issues official update ↗
Affected: Salesforce Connector, Customer Support Portal
Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet US official update ↗
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
Major outageAug 27, 2026 · resolved in 2h 20m
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps official update ↗
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to load official update ↗
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more

Full Smartsheet reliability report →

Recent Wrike incidents

MaintenanceOct 31, 2026 · resolved in 3h 29m
The maintenance scheduled for Saturday, October 31, 8:00 AM - 2:00 PM UTC has been completed. During this period, Wrike services may have…
MaintenanceOct 30, 2026 · resolved in 4h 29m
The maintenance during Friday, October 30th, 9:00 AM - 1:30 PM UTC on the US and EU Data Centers has been completed. During this period, …
MaintenanceOct 24, 2026 · resolved in 2h 47m
The maintenance scheduled for Saturday, October 24, 8:00 AM - 11:30 AM UTC has been completed. During this period, Wrike Workspace, DataH…
MaintenanceOct 17, 2026 · resolved in 3h 18m
The maintenance scheduled for Saturday, October 17, 8:00 AM to 6:00 PM UTC on the US and EU Data Centers has been completed. During this …
Degraded performanceOct 5, 2026 · resolved (duration not published)
On Monday, October 5, between 9:51 and 9:58 UTC, some users on the EU Data Center experienced issues loading Wrike workspace. The issue i…
MaintenanceOct 3, 2026 · resolved in 1h 10m
The maintenance scheduled for Saturday, October 3, 8:00 AM to 10:00 AM UTC on the EU Data Center has been completed. During this period, …

Full Wrike reliability report →

Other project management tools to consider

Teamwork.com · #1 · 100% uptime
Hive · #2 · 99.96% uptime
Linear · #3 · 99.92% uptime
Basecamp · #4 · 99.95% uptime

See the full most reliable project management software ranking →