E-commerce Platforms · reliability comparison
Square Online vs Wix: which is more reliable? (2026)
Wix is more reliable than Square Online, scoring 84.8 vs 52.5 out of 100. Over the last 90 days Square Online reported 15 incidents and Wix reported 6, with effective uptime of 98.86% and 99.85% respectively. Wix resolves incidents faster on average (2h 35m).
Data updated Nov 1, 2026 · How we score
| Metric | Square Online | Wix |
|---|---|---|
| Reliability score | 52.5 | 84.8 |
| Rank (e-commerce platforms) | #8 | #5 |
| Uptime (90 days) | 98.86% | 99.85% |
| Incidents (90 days) | 15 | 6 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 10h 52m | 2h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square Online and Wix differ
- Square Online reported 2.5× as many incidents as Wix over the last 90 days (15 vs 6).
- Wix had 2 partial or major outages, compared with 0 for Square Online.
- Wix fixes problems faster: 2h 35m on average, against 10h 52m for Square Online (4.2× quicker).
- Square Online's longest outage on record lasted 17h 43m (Apr 30, 2026); Wix's lasted 3h 17m (Aug 1, 2026).
90-day uptime
Square Online
Wix
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Recent Wix incidents
- Partial outageOct 1, 2026 · resolved in 26m
RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Affected: Store Management, Wix Payments, Wix Editor, Storefront, Third-Party Payment Providers, Checkout +2 more
- Major outageSep 15, 2026 · resolved in 42m
RESOLVED: Multiple Issues with Wix Services in European Regionofficial update ↗
Affected: My Sites, Sign-In, Site Loading
- Degraded performanceSep 7, 2026 · resolved in 6h 45m
RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites
Affected: Site Loading, View\Preview
- Degraded performanceSep 1, 2026 · resolved in 5h 45m
RESOLVED: SMS Delivery Delays on Twilio Side
Affected: Email Marketing, Automations, Sign-In, Business Phone Number, Subscriber Registration
- Degraded performanceAug 19, 2026 · resolved in 1h 28m
RESOLVED: Wix Sites Loading Slow in Some Regions
Affected: Sign-In, Wix Editor, Site Loading, Wix Studio
- Degraded performanceAug 12, 2026 · resolved in 25m
RESOLVED: Issues opening Wix Editors and dashboards
Affected: My Sites, Wix Editor
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime