Outage report · Major outage

Wix outage on Sep 15, 2026

RESOLVED: Multiple Issues with Wix Services in European Region

SeverityMajor outage

StartedSep 15, 2026, 08:35UTC

ResolvedSep 15, 2026, 09:17UTC

Duration42m

What happened

Wix reported a major outage starting Sep 15, 2026, 08:35 UTC, affecting My Sites, Sign-In, Site Loading. It was marked resolved at Sep 15, 2026, 09:17 UTC.

The incident lasted 42m from first report to resolution.
It was the 3rd longest of 4 significant outages Wix reported in the 12 months up to it.
Wix had reported 7 other partial or major outages in the 90 days before it.
11 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Wix

On September 15th at 8:27 AM UTC, some users in Europe experienced errors when accessing [Wix.com](http://Wix.com), logging in, and viewing live sites, as well as issues using site features such as Bookings, Stores and Payments. All functionality was fully restored within approximately 30 minutes. The root cause was an infrastructure change intended to remove unused resources in one of our European data center regions. Those resources were still serving live traffic. We regularly decommission and clean up infrastructure that is no longer needed. In this case, the change was made in a region that had already been largely retired, and the resources targeted for removal were believed to be unused. That assumption was not fully verified before the change was applied, and configuration that was still routing European traffic was removed. Requests arriving in that region could not reach the services behind them, which led to errors across a number of Wix products. Our monitoring detected

Read Wix's official incident report ↗