Veterinary Practice Management Software · reliability comparison
Vetspire vs Vetstoria: which is more reliable? (2026)
Vetspire and Vetstoria are effectively tied on reliability (89.7 vs 90.3). Over the last 90 days Vetspire reported 4 incidents and Vetstoria reported 1, with effective uptime of 99.90% and 99.96% respectively. Vetspire resolves incidents faster on average (1h 40m).
Data updated Nov 1, 2026 · How we score
| Metric | Vetspire | Vetstoria |
|---|---|---|
| Reliability score | 89.7 | 90.3 |
| Rank (veterinary practice management systems) | #5 | #4 |
| Uptime (90 days) | 99.90% | 99.96% |
| Incidents (90 days) | 4 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 40m | 5h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Vetspire and Vetstoria differ
- Vetspire reported 4× as many incidents as Vetstoria over the last 90 days (4 vs 1).
- Vetspire had 2 partial or major outages, compared with 0 for Vetstoria.
- Vetspire fixes problems faster: 1h 40m on average, against 5h 31m for Vetstoria (3.3× quicker).
- Vetspire's longest outage on record lasted 1d 22h (Mar 30, 2026); Vetstoria's lasted 22h 8m (Feb 2, 2026).
90-day uptime
Vetspire
Vetstoria
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Vetspire incidents
- Degraded performanceOct 22, 2026 · resolved in 2h 56m
Affected: Cubex
- Partial outageOct 9, 2026 · resolved in 1h 7m
Affected: CardConnect
- Major outageSep 16, 2026 · resolved in 58m
Affected: IDEXX VetConnectPlus & In-House Labs
- InformationalAug 19, 2026 · resolved in 4h 44m
Idexx WebPACS integration now requiring a test to be selected/inputted where previously not required
Recent Vetstoria incidents
- Degraded performanceOct 21, 2026 · resolved in 5h 31m
Temporary Referral Attachment Restriction in Referral clinics due to PHP Vulnerability Mitigation
Affected: US Server, EU Server
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- DaySmart Vet (formerly Vetter) · #6 · 99.80% uptime
See the full most reliable veterinary practice management software ranking →