E-commerce Platforms · reliability comparison
Volusion vs Wix: which is more reliable? (2026)
Wix is more reliable than Volusion, scoring 84.8 vs 51.0 out of 100. Over the last 90 days Volusion reported 12 incidents and Wix reported 6, with effective uptime of 98.81% and 99.85% respectively. Wix resolves incidents faster on average (2h 35m).
Data updated Nov 1, 2026 · How we score
| Metric | Volusion | Wix |
|---|---|---|
| Reliability score | 51.0 | 84.8 |
| Rank (e-commerce platforms) | #9 | #5 |
| Uptime (90 days) | 98.81% | 99.85% |
| Incidents (90 days) | 12 | 6 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 12h 15m | 2h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Volusion and Wix differ
- Volusion reported 2× as many incidents as Wix over the last 90 days (12 vs 6).
- Volusion had 3 partial or major outages, compared with 2 for Wix.
- Wix fixes problems faster: 2h 35m on average, against 12h 15m for Volusion (4.7× quicker).
- Volusion's longest outage on record lasted 5h 40m (Dec 29, 2025); Wix's lasted 3h 17m (Aug 1, 2026).
90-day uptime
Volusion
Wix
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Volusion incidents
- Degraded performanceOct 21, 2026 · resolved in 2h 52m
Slowness in Admin Areas and Intermittent Errors on Category Pages
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 14, 2026 · resolved in 17h 24m
Outgoing Store Email Delivery Issues
Affected: Email Services
- Partial outageOct 8, 2026 · resolved in 2h 52m
PayPal Payment Experiencing Disruptionsofficial update ↗
Affected: Payment Gateway Services
- Degraded performanceOct 7, 2026 · resolved in 4h 8m
Investigating Intermittent Service Slowness
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 6, 2026 · resolved in 4h 55m
3rd Party API Connection Issues
Affected: Third-Party Services
- Degraded performanceOct 2, 2026 · resolved in 6h 11m
Errors with Checkout using PPCP and Live Rates
Affected: Payment Gateway Services, Third-Party Services
Recent Wix incidents
- Partial outageOct 1, 2026 · resolved in 26m
RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Affected: Store Management, Wix Payments, Wix Editor, Storefront, Third-Party Payment Providers, Checkout +2 more
- Major outageSep 15, 2026 · resolved in 42m
RESOLVED: Multiple Issues with Wix Services in European Regionofficial update ↗
Affected: My Sites, Sign-In, Site Loading
- Degraded performanceSep 7, 2026 · resolved in 6h 45m
RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites
Affected: Site Loading, View\Preview
- Degraded performanceSep 1, 2026 · resolved in 5h 45m
RESOLVED: SMS Delivery Delays on Twilio Side
Affected: Email Marketing, Automations, Sign-In, Business Phone Number, Subscriber Registration
- Degraded performanceAug 19, 2026 · resolved in 1h 28m
RESOLVED: Wix Sites Loading Slow in Some Regions
Affected: Sign-In, Wix Editor, Site Loading, Wix Studio
- Degraded performanceAug 12, 2026 · resolved in 25m
RESOLVED: Issues opening Wix Editors and dashboards
Affected: My Sites, Wix Editor
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime