Outage report · Partial outage
BigCommerce outage on Oct 5, 2026
QuickBooks Payments stores cannot transact
What happened
BigCommerce reported a partial outage starting Oct 5, 2026, 18:45 UTC, affecting Checkout & Payment Processing. It was marked resolved at Oct 5, 2026, 22:24 UTC.
- The incident lasted 3h 40m from first report to resolution.
- It was the 3rd longest of 7 significant outages BigCommerce reported in the 12 months up to it.
- BigCommerce had reported 6 other partial or major outages in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from BigCommerce
incident resolved, merchants can disconnect and reconnect their quickbooks now
What our independent monitoring saw
Our independent monitoring of BigCommerce started after this incident, so this report is based on BigCommerce's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
BigCommerce's overall reliability
BigCommerce has a reliability score of 53.0/100, with 98.88% effective uptime and 36 incidents over the last 90 days.
Visit BigCommerce ↗Full BigCommerce reliability report and live status → · Most reliable BigCommerce alternatives →
Get BigCommerce outage alerts
We'll email you when BigCommerce reports a partial or major outage, and when it's fixed. Free, and you can stop any time.