Outage report · Partial outage
Elastic Cloud outage on Oct 20, 2026
Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)
What happened
Elastic Cloud reported a partial outage starting Oct 20, 2026, 06:51 UTC. It was marked resolved at Oct 20, 2026, 21:54 UTC.
- The incident lasted 15h 3m from first report to resolution.
- Elastic Cloud had reported 18 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Elastic Cloud
The infrastructure incident at our cloud provider affecting availability zone europe-west2-b in the GCP europe-west2 (London) region has been resolved. Engineering has completed recovery of infrastructure running in the affected availability zone. Elastic Cloud Hosted: Customers whose plan changes or other operations failed during the incident are advised to retry them from the Elastic Cloud console. Some deployments may still be unavailable or degraded, and may need additional recovery steps that our Support team will work through case by case. If your deployment is still unhealthy, please contact Support.
What our independent monitoring saw
Our independent monitoring of Elastic Cloud started after this incident, so this report is based on Elastic Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be experiencing issues making or receiving calls.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
Elastic Cloud's overall reliability
Elastic Cloud has a reliability score of 26.9/100, with 91.19% effective uptime and 23 incidents over the last 90 days.
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