Outage report · Partial outage

Dropbox Sign outage on Jan 2, 2026

Dropbox Sign is experiencing an outage.

SeverityPartial outage
StartedJan 2, 2026, 20:13UTC
ResolvedJan 2, 2026, 23:25UTC
Duration3h 12m

What happened

Dropbox Sign reported a partial outage starting Jan 2, 2026, 20:13 UTC, affecting Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes and 1 more. It was marked resolved at Jan 2, 2026, 23:25 UTC.

  • The incident lasted 3h 12m from first report to resolution.
  • Dropbox Sign had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Dropbox Sign

We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

Read Dropbox Sign's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Dropbox Sign started after this incident, so this report is based on Dropbox Sign's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Dropbox Sign's overall reliability

90.9/100

Dropbox Sign has a reliability score of 90.9/100, with 99.94% effective uptime and 2 incidents over the last 90 days.

Visit Dropbox Sign ↗

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