Ecwid outage on May 8, 2025

What happened

Ecwid reported a major outage starting May 8, 2025, 12:16 UTC, affecting Storefront, Admin, API. It was marked resolved at May 8, 2025, 14:34 UTC.

• The incident lasted 2h 18m from first report to resolution.
• Ecwid had reported 1 other partial or major outage in the 90 days before it.
• 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Ecwid

We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your store settings, etc) are safe and intact. We are deeply sorry for the experience.

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageBitbucketMay 8, 2025, 15:41 UTC

  Bitbucket has degraded performance

• Partial outageVolusionMay 8, 2025, 16:27 UTC

  Failure To Receive Order Notification Emails

• Major outageJustworksMay 8, 2025, 23:13 UTC

  Customers are currently unable to access their Justworks accounts

Ecwid's overall reliability

Full Ecwid reliability report and live status → · Most reliable Ecwid alternatives →