Outage report · Partial outage
Freshdesk outage on May 27, 2026
Partial Outage in Freshdesk
SeverityPartial outage
StartedMay 27, 2026, 08:00UTC
ResolvedMay 27, 2026, 15:06UTC
Duration7h 6m
What happened
Freshdesk reported a partial outage starting May 27, 2026, 08:00 UTC. It was marked resolved at May 27, 2026, 15:06 UTC.
- The incident lasted 7h 6m from first report to resolution.
- Freshdesk had reported 7 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
We are currently experiencing issues impacting some of our services. Our engineering teams are actively investigating the situation and working towards resolution.We will share further updates as more information becomes available.
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
61.1/100
Freshdesk has a reliability score of 61.1/100, with 99.38% effective uptime and 20 incidents over the last 90 days.
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