Outage report · Partial outage
Freshdesk outage on Apr 3, 2024
Meta channels experience a delay in the flow of messages
SeverityPartial outage
StartedApr 3, 2024, 18:10UTC
ResolvedApr 3, 2024, 20:45UTC
Duration2h 36m
What happened
Freshdesk reported a partial outage starting Apr 3, 2024, 18:10 UTC. It was marked resolved at Apr 3, 2024, 20:45 UTC.
- The incident lasted 2h 36m from first report to resolution.
- Freshdesk had reported 3 other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
Meta is facing issue. Meta team checking on this. Customers using meta channel for sending / receiving messages will be impacted. For more informations, please visit the meta status page for more information - https://metastatus.com/
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
52.0/100
Freshdesk has a reliability score of 52.0/100, with 99.41% effective uptime and 19 incidents over the last 90 days.
Visit Freshdesk ↗Full Freshdesk reliability report and live status → · Most reliable Freshdesk alternatives →
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