Outage report · Major outage
Freshdesk outage on Aug 18, 2022
Degraded performance in operations related to contacts/companies
SeverityMajor outage
StartedAug 18, 2022, 06:05UTC
ResolvedAug 18, 2022, 06:40UTC
Duration35m
What happened
Freshdesk reported a major outage starting Aug 18, 2022, 06:05 UTC. It was marked resolved at Aug 18, 2022, 06:40 UTC.
- The incident lasted 35m from first report to resolution.
- Freshdesk had reported 1 other partial or major outage in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
Few users might have experienced issues in any operations related to contacts/companies
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
52.8/100
Freshdesk has a reliability score of 52.8/100, with 99.41% effective uptime and 17 incidents over the last 90 days.
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