Outage report · Partial outage

Freshsales outage on Mar 16, 2023

Issue with Realtime updates to filters and user properties

SeverityPartial outage
StartedMar 16, 2023, 11:13UTC
ResolvedMar 16, 2023, 13:20UTC
Duration2h 7m

What happened

Freshsales reported a partial outage starting Mar 16, 2023, 11:13 UTC. It was marked resolved at Mar 16, 2023, 13:20 UTC.

  • The incident lasted 2h 7m from first report to resolution.
  • Freshsales had reported 6 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Freshsales

There is an ongoing issue with real time updates to filters and user properties. Message delivery is not affected

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Freshsales's overall reliability

78.3/100

Freshsales has a reliability score of 78.3/100, with 99.82% effective uptime and 7 incidents over the last 90 days.

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