Outage report · Major outage

Grafana Cloud outage on Sep 28, 2026

Grafana Access Issues

SeverityMajor outage
StartedSep 28, 2026, 17:32UTC
ResolvedSep 28, 2026, 19:21UTC
Duration1h 49m

What happened

Grafana Cloud reported a major outage starting Sep 28, 2026, 17:32 UTC, affecting AWS US East (VA) - prod-us-east-3. It was marked resolved at Sep 28, 2026, 19:21 UTC.

  • The incident lasted 1h 49m from first report to resolution.
  • Grafana Cloud had reported 23 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Grafana Cloud

This incident has been resolved.

Read Grafana Cloud's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Grafana Cloud started after this incident, so this report is based on Grafana Cloud's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Grafana Cloud's overall reliability

33.2/100

Grafana Cloud has a reliability score of 33.2/100, with 97.05% effective uptime and 63 incidents over the last 90 days.

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