Outage report · Partial outage
Hive outage on Oct 13, 2021
Database performance issues causing partial service outages across the platform
What happened
Hive reported a partial outage starting Oct 13, 2021, 14:28 UTC, affecting Document Proofing, Desktop Application, Messaging and Notifications, Mobile Application. It was marked resolved at Oct 13, 2021, 20:20 UTC.
- The incident lasted 5h 52m from first report to resolution.
- It was the 2nd longest of 4 significant outages Hive reported in the 12 months up to it.
- Hive had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Hive
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Hive started after this incident, so this report is based on Hive's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Hive's overall reliability
Hive has a reliability score of 92.2/100, with 99.97% effective uptime and 4 incidents over the last 90 days.
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