Live status & reliability report

IDEXX Cornerstone status, outages & reliability

#11 of 11 veterinary practice management systemsPartial outage

IDEXX Cornerstone is a veterinary practice management system from IDEXX Laboratories that is installed on the clinic's own servers, with cloud-connected services.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days IDEXX Cornerstone had 99.41% effective uptime across 4 status page incidents (2 partial or major outages), resolving them in 19h 43m on average.

58.6/100Reliability scoreVisit IDEXX Cornerstone ↗

Is IDEXX Cornerstone down right now?

IDEXX Cornerstone is having problems right now.

  • IDEXX Cornerstone's status page reports a partial outage. Checked .
  • All 2 IDEXX Cornerstone pages we check are responding. Checked .

Official IDEXX Cornerstone status page ↗

Uptime (90d)99.41%12h 43m weighted downtime
Incidents (90d)41.0 per 30 days
Major / partial outages2
Avg time to resolve19h 43m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 12, 2026: no incidentsAug 13, 2026: 97.30% uptime, 1 incident (Degraded performance)Aug 14, 2026 – Aug 16, 2026: no incidentsAug 17, 2026: 97.08% uptime, 1 incident (Partial outage)Aug 18, 2026 – Aug 26, 2026: no incidentsAug 27, 2026: 96.58% uptime, 1 incident (Degraded performance)Aug 28, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 29, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 30, 2026: 88.41% uptime, 1 incident (Degraded performance)Aug 31, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 97.66% uptime, 1 incident (Partial outage)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago99.411% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about IDEXX Cornerstone's reliability

  • Since Jan 5, 2026, the earliest date its published history covers, IDEXX Cornerstone published 6 incidents on its status page, 4 of them partial or major outages.
  • Its longest outage on record in that time was “SmartOrder — IDEXX online ordering and order matching” on Jun 23, 2026, which lasted 3d.
  • The part of IDEXX Cornerstone most often affected was SmartOrder - Online Inventory Ordering (3 of 6 incidents).
  • IDEXX Cornerstone reported 4 incidents in the last 90 days, up from 1 in the 90 days before.
  • IDEXX Cornerstone's 90-day uptime of 99.41% is below the average for veterinary practice management systems (99.76%).
  • It resolves incidents more slowly than the typical veterinary practice management system: 19h 43m on average, against a median of 4h 53m.

Score breakdown

Uptime · 40% weight
48
99.412% effective uptime
Incident frequency · 20% weight
78
1.00 weighted incidents per 30 days
Time to resolve · 20% weight
19
19h 43m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234Dec1 major outage incident1Jan ’26FebMarAprMay1 major outage incident1JunJul1 partial outage incident2 degraded performance incidents3AugSep1 partial outage incident1OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of IDEXX Cornerstone's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Components currently affected

  • SmartOrder - Online Inventory Ordering: partial outage

IDEXX Cornerstone incident history (last 90 days)

Source: IDEXX Cornerstone status page · last checked

Our independent monitoring

We check these public IDEXX Cornerstone pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Product pageUp 100%469 ms
IDEXX software hubUp 100%391 ms

How IDEXX Cornerstone compares

IDEXX Cornerstone vs PetDesk

99.41% vs 100% uptime

IDEXX Cornerstone vs Otto

99.41% vs 100% uptime

IDEXX Cornerstone vs IDEXX Neo

99.41% vs 99.94% uptime

IDEXX Cornerstone vs Vetstoria

99.41% vs 99.96% uptime

IDEXX Cornerstone vs Vetspire

99.41% vs 99.90% uptime

IDEXX Cornerstone vs DaySmart Vet (formerly Vetter)

99.41% vs 99.80% uptime

Most reliable IDEXX Cornerstone alternatives →

IDEXX Cornerstone status FAQ

Is IDEXX Cornerstone down right now?

IDEXX Cornerstone is having problems right now. IDEXX Cornerstone's status page currently reports an active issue, and all 2 of the IDEXX Cornerstone pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is IDEXX Cornerstone?

IDEXX Cornerstone has a reliability score of 58.6 out of 100, ranking #11 of 11 veterinary practice management systems. Over the last 90 days it had 99.41% effective uptime.

How often does IDEXX Cornerstone have outages?

IDEXX Cornerstone published 4 incidents on its status page in the last 90 days (2 partial or major outages) and 6 in the past 12 months.

How long do IDEXX Cornerstone outages last?

IDEXX Cornerstone resolves incidents in 19h 43m on average. Its longest outage in the past year lasted 3d, on Jun 23, 2026.

Does IDEXX Cornerstone have a status page?

Yes. IDEXX Cornerstone's official status page is status.idexxsoftware.com. We read it every five minutes and keep its full incident history.