Outage report · Partial outage

impact.com outage on Dec 11, 2025

General Platform Incident- Identified the Issue

SeverityPartial outage
StartedDec 11, 2025, 19:11UTC
ResolvedDec 11, 2025, 21:58UTC
Duration2h 47m

What happened

impact.com reported a partial outage starting Dec 11, 2025, 19:11 UTC, affecting Platform Web Portal. It was marked resolved at Dec 11, 2025, 21:58 UTC.

  • The incident lasted 2h 47m from first report to resolution.
  • impact.com had reported 1 other partial or major outage in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from impact.com

The Advocate product navigation and access disruptions have been resolved. We apologize for any inconvenience. Should you continue to experience anything out of the ordinary, please try navigating to another page within Advocate before trying again. If you need help, our Customer Solutions team is happy to help (Need Help? > Tickets).

Read impact.com's official incident report ↗

What our independent monitoring saw

Our independent monitoring of impact.com started after this incident, so this report is based on impact.com's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

impact.com's overall reliability

79.6/100

impact.com has a reliability score of 79.6/100, with 99.75% effective uptime and 2 incidents over the last 90 days.

Visit impact.com ↗

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