Live status & reliability report
Nextiva status, outages & reliability
Nextiva is a Scottsdale, Arizona-based provider of cloud business phone, contact center and customer communications software.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Nextiva had 99.37% effective uptime across 8 status page incidents (6 partial or major outages), resolving them in 2h 35m on average.
Is Nextiva down right now?
No, Nextiva is up and running.
- Nextiva's status page reports all systems operational. Checked .
- All 2 Nextiva pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Nextiva's reliability
- Over the past 12 months, Nextiva published 22 incidents on its status page, 19 of them partial or major outages.
- Its longest outage on record in that time was “Sales Chat Errors” on Oct 1, 2026, which lasted 8h 45m.
- The part of Nextiva most often affected was Nextiva Contact Center (10 of 22 incidents).
- Nextiva reported 8 incidents in the last 90 days, up from 4 in the 90 days before.
- Incidents most often began on a Thursday (7 of 22, UTC).
- Nextiva's 90-day uptime of 99.37% is below the average for business phone systems (99.70%).
- It resolves incidents faster than the typical business phone system: 2h 35m on average, against a median of 3h 16m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Nextiva's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Nextiva incident history (last 90 days)
- Major outageOct 28, 2026 · resolved in 1h 4m
NextivaONE and NextOS Platform Login Issues
Affected: Nextiva Call Center, NextivaONE, NextOS Platform
- Degraded performanceOct 27, 2026 · resolved in 45m
Intermittent Audio Quality and Calling Issues.
Affected: Nextiva Call Center, NextOS Platform
- Degraded performanceOct 20, 2026 · resolved in 2h 18m
Nextiva Contact Center Client Issues
Affected: Nextiva Contact Center
- Partial outageOct 1, 2026 · resolved in 8h 45m
Affected: Nextiva.com
- Partial outageSep 18, 2026 · resolved in 6m
Nextiva Call Center login failures
Affected: Nextiva Call Center
- Partial outageSep 11, 2026 · resolved in 27m
Nextiva Contact Center Inbound Calling Issues
Affected: Nextiva Contact Center
- Major outageAug 13, 2026 · resolved in 4h 43m
NextivaONE and NextOS Platform Login/Access Issues
Affected: NextivaONE, NextOS Platform
- Major outageAug 7, 2026 · resolved in 2h 34m
Nextiva Contact Center Login Issues
Affected: Nextiva Contact Center
Source: Nextiva status page · last checked
Our independent monitoring
We check these public Nextiva pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| NextOS app login | Up | 100% | 1852 ms |
| Account login | Up | 100% | 1840 ms |
| Homepage | Inconclusive | — | — |
How Nextiva compares
Nextiva status FAQ
Is Nextiva down right now?
No, Nextiva is up and running. Nextiva's status page currently reports all systems operational, and all 2 of the Nextiva pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Nextiva?
Nextiva has a reliability score of 66.1 out of 100, ranking #10 of 12 business phone systems. Over the last 90 days it had 99.37% effective uptime.
How often does Nextiva have outages?
Nextiva published 8 incidents on its status page in the last 90 days (6 partial or major outages) and 22 in the past 12 months.
How long do Nextiva outages last?
Nextiva resolves incidents in 2h 35m on average. Its longest outage in the past year lasted 8h 45m, on Oct 1, 2026.
Does Nextiva have a status page?
Yes. Nextiva's official status page is status.nextiva.com. We read it every five minutes and keep its full incident history.