Nextiva outage on Dec 12, 2025

What happened

Nextiva reported a major outage starting Dec 12, 2025, 01:49 UTC, affecting NextivaONE, NextOS Platform. It was marked resolved at Dec 12, 2025, 03:54 UTC.

• The incident lasted 2h 5m from first report to resolution.
• Nextiva had reported 3 other partial or major outages in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

This Incident has bene resolved.

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageCriteoDec 11, 2025, 16:30 UTC

  Users may have trouble with Commerce Max and Commerce Yield line item auto-approval

• Partial outageimpact.comDec 11, 2025, 19:11 UTC

  General Platform Incident- Identified the Issue

• Partial outageEpos NowDec 11, 2025, 19:45 UTC

  Partial outage on POS system

• Major outageTrelloDec 12, 2025, 06:40 UTC

  500 Errors being experienced by Trello users

Nextiva's overall reliability

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