Outage report · Partial outage

Jira outage on Jan 12, 2026

Disrupted create and view issue for some customers

SeverityPartial outage
StartedJan 12, 2026, 18:23UTC
ResolvedJan 12, 2026, 23:45UTC
Duration5h 22m

What happened

Jira reported a partial outage starting Jan 12, 2026, 18:23 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Jan 12, 2026, 23:45 UTC.

  • The incident lasted 5h 22m from first report to resolution.
  • Jira had reported 2 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

The service disruption has been fully resolved, and services are now operating normally for all impacted customers.

Read Jira's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Jira started after this incident, so this report is based on Jira's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Jira's overall reliability

61.1/100

Jira has a reliability score of 61.1/100, with 99.22% effective uptime and 15 incidents over the last 90 days.

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