Outage report · Major outage
Wave outage on Jan 12, 2026
Payroll Dashboard "Balancing Payroll" Error Message
SeverityMajor outage
StartedJan 12, 2026, 16:53UTC
ResolvedJan 12, 2026, 17:30UTC
Duration36m
What happened
Wave reported a major outage starting Jan 12, 2026, 16:53 UTC, affecting Payroll. It was marked resolved at Jan 12, 2026, 17:30 UTC.
- The incident lasted 36m from first report to resolution.
- Wave had reported 5 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Wave
This incident has been resolved. Thank you for your patience and we apologize for the interruption.
What our independent monitoring saw
Our independent monitoring of Wave started after this incident, so this report is based on Wave's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Wave's overall reliability
91.1/100
Wave has a reliability score of 91.1/100, with 99.93% effective uptime and 5 incidents over the last 90 days.
Visit Wave ↗Full Wave reliability report and live status → · Most reliable Wave alternatives →
Get Wave outage alerts
We'll email you when Wave reports a partial or major outage, and when it's fixed. Free, and you can stop any time.