Mailgun outage on May 14, 2025

What happened

Mailgun reported a major outage starting May 14, 2025, 18:38 UTC, affecting API, Control Panel, Email Validation, SMTP. It was marked resolved at May 14, 2025, 22:18 UTC.

• The incident lasted 3h 40m from first report to resolution.
• It was the 3rd longest of 9 significant outages Mailgun reported in the 12 months up to it.
• Mailgun had reported 1 other partial or major outage in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Mailgun

This incident has been resolved.

Read Mailgun's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Mailgun started after this incident, so this report is based on Mailgun's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageCleverTapMay 14, 2025, 11:17 UTC

  Outage on EU region

• Partial outageVeeqoMay 14, 2025, 12:04 UTC

  Issue with sellers unable to print label due to print queue being stuck

• Partial outagePendoMay 14, 2025, 14:11 UTC

  Pendo Chatbot not operational in the Resource Center

• Partial outageEgnyteMay 14, 2025, 16:35 UTC

  Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions

• Partial outageTidioMay 14, 2025, 19:30 UTC

  Help Desk issues - difficulties in sending tickets

• Major outageDoorDash StorefrontMay 14, 2025, 21:08 UTC

  Drive Order Creation and Fulfillment - Issue Detected

Mailgun's overall reliability

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