Outage report · Major outage

PandaDoc outage on May 21, 2026

Integrations are not responding; PDF won't download

SeverityMajor outage
StartedMay 21, 2026, 15:07UTC
ResolvedMay 21, 2026, 16:04UTC
Duration57m

What happened

PandaDoc reported a major outage starting May 21, 2026, 15:07 UTC, affecting Creating and editing documents, Uploading documents, CRMs & Integrations. It was marked resolved at May 21, 2026, 16:04 UTC.

  • The incident lasted 57m from first report to resolution.
  • It was the 3rd longest of 3 significant outages PandaDoc reported in the 12 months up to it.
  • PandaDoc had reported 2 other partial or major outages in the 90 days before it.
  • 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from PandaDoc

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

Read PandaDoc's official incident report ↗

What our independent monitoring saw

Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

PandaDoc's overall reliability

89.0/100

PandaDoc has a reliability score of 89.0/100, with 99.88% effective uptime and 3 incidents over the last 90 days.

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