Outage report · Partial outage
Pendo outage on Sep 14, 2026
Latency issue in US region impacting login, guide delivery and event data processing
What happened
Pendo reported a partial outage starting Sep 14, 2026, 16:14 UTC, affecting Pendo UI, Guide Deliverability, Mobile Guides, Analytics - Data Processing, Mobile Analytics. It was marked resolved at Sep 14, 2026, 20:05 UTC.
- The incident lasted 3h 51m from first report to resolution.
- It was the 3rd longest of 7 significant outages Pendo reported in the 12 months up to it.
- Pendo had reported 1 other partial or major outage in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Pendo
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Pendo started after this incident, so this report is based on Pendo's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Pendo's overall reliability
Pendo has a reliability score of 78.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.
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