ShipHero outage on Aug 13, 2025

What happened

ShipHero reported a partial outage starting Aug 13, 2025, 20:56 UTC, affecting Label Printing. It was marked resolved at Aug 14, 2025, 00:52 UTC.

• The incident lasted 3h 56m from first report to resolution.
• It was the 3rd longest of 7 significant outages ShipHero reported in the 12 months up to it.
• ShipHero had reported 1 other partial or major outage in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShipHero

This incident has been resolved.

Read ShipHero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipHero started after this incident, so this report is based on ShipHero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageimpact.comAug 13, 2025, 09:05 UTC

  Disruption in Storefront Plugins

• Major outageService FusionAug 13, 2025, 11:27 UTC

  Unable to access *.servicefusion.com, other domains

• Major outageZettle by PayPalAug 13, 2025, 13:52 UTC

  Issue with Receipt Generation in Sweden

• Partial outageWixAug 14, 2025, 00:55 UTC

  RESOLVED: Some User Were Unable to Access Live Sites in Brazil

ShipHero's overall reliability

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