Outage report · Major outage
Service Fusion outage on Aug 13, 2025
Unable to access *.servicefusion.com, other domains
What happened
Service Fusion reported a major outage starting Aug 13, 2025, 11:27 UTC, affecting Admin System - admin.servicefusion.com, Worker App, vip1, vip2 and other *.totalfsm.com domains, QuickBooks Desktop Integration, QuickBooks Online Integration, Customer Web Portal & Customer Apps, API (beta), FusionPay and 2 more. It was marked resolved at Aug 13, 2025, 14:19 UTC.
- The incident lasted 2h 52m from first report to resolution.
- Service Fusion had reported 1 other partial or major outage in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Service Fusion
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Service Fusion started after this incident, so this report is based on Service Fusion's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Service Fusion's overall reliability
Service Fusion has a reliability score of 90.4/100, with 99.94% effective uptime and 2 incidents over the last 90 days.
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