Outage report · Partial outage

Shopify POS outage on Oct 25, 2022

Some merchants are encountering errors within their admin

SeverityPartial outage
StartedOct 25, 2022, 15:50UTC
ResolvedOct 25, 2022, 18:31UTC
Duration2h 42m

What happened

Shopify POS reported a partial outage starting Oct 25, 2022, 15:50 UTC, affecting Admin, Storefront, Support, Point of Sale. It was marked resolved at Oct 25, 2022, 18:31 UTC.

  • The incident lasted 2h 42m from first report to resolution.
  • It was the 2nd longest of 3 significant outages Shopify POS reported in the 12 months up to it.
  • Shopify POS had reported no other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shopify POS

This incident has been resolved.

Read Shopify POS's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shopify POS started after this incident, so this report is based on Shopify POS's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shopify POS's overall reliability

99.5/100

Shopify POS has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.

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