Outage report · Partial outage

Shopify outage on Oct 25, 2022

Some merchants are encountering errors within their admin

SeverityPartial outage
StartedOct 25, 2022, 15:50UTC
ResolvedOct 25, 2022, 18:31UTC
Duration2h 42m

What happened

Shopify reported a partial outage starting Oct 25, 2022, 15:50 UTC, affecting Admin, Storefront, Support, Point of Sale. It was marked resolved at Oct 25, 2022, 18:31 UTC.

  • The incident lasted 2h 42m from first report to resolution.
  • Shopify had reported no other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shopify

This incident has been resolved.

Read Shopify's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shopify started after this incident, so this report is based on Shopify's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Shopify's overall reliability

99.5/100

Shopify has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.

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