Outage report · Major outage

Sinch outage on Sep 22, 2026

Service Degradation – Calling – AP-Southeast-1

SeverityMajor outage
StartedSep 22, 2026, 05:40UTC
ResolvedSep 22, 2026, 08:36UTC
Duration2h 56m

What happened

Sinch reported a major outage starting Sep 22, 2026, 05:40 UTC, affecting Data Calling, Phone Calling (PSTN), Video Calling, SIP Trunk. It was marked resolved at Sep 22, 2026, 08:36 UTC.

  • The incident lasted 2h 56m from first report to resolution.
  • It was the 3rd longest of 4 significant outages Sinch reported in the 12 months up to it.
  • Sinch had reported 1 other partial or major outage in the 90 days before it.
  • 11 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sinch

This incident has been resolved. Incident Start Time: 2026-09-22 04:50 UTC Incident End Time: 2026-09-22 07:23 UTC

Read Sinch's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sinch started after this incident, so this report is based on Sinch's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Sinch's overall reliability

61.1/100

Sinch has a reliability score of 61.1/100, with 99.40% effective uptime and 20 incidents over the last 90 days.

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