Outage report · Partial outage

Sirvoy outage on Oct 15, 2026

Booking.com Booking Retrieval Outage

SeverityPartial outage

StartedOct 15, 2026, 11:14UTC

ResolvedOct 15, 2026, 23:49UTC

Duration12h 35m

What happened

Sirvoy reported a partial outage starting Oct 15, 2026, 11:14 UTC. It was marked resolved at Oct 15, 2026, 23:49 UTC.

The incident lasted 12h 35m from first report to resolution.
It was the longest significant outage Sirvoy reported in the 12 months up to it.
Sirvoy had reported 10 other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sirvoy

Type: Incident Duration: 12 hours and 35 minutes Affected Components: Booking.com Oct 15 , 23:49:00 GMT+0 Resolved - The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.. Oct 15 , 11:14:00 GMT+0 Identified - Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing

Read Sirvoy's official incident report ↗