Outage report · Partial outage
Smartsheet outage on Jun 17, 2025
Admin Center page is not reachable
What happened
Smartsheet reported a partial outage starting Jun 17, 2025, 10:19 UTC, affecting Admin Center, User and Group Management. It was marked resolved at Jun 17, 2025, 15:58 UTC.
- The incident lasted 5h 40m from first report to resolution.
- Smartsheet had reported 3 other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
On June 17, 2025, starting at approximately 1:15 AM PDT, some users experienced issues loading the Admin Center page. This issue was resolved by 9:00 AM PDT. The disruption was caused by a recent deployment which had an unexpected failure. To restore service this failure was addressed, and the deployment was restarted and completed successfully.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smartsheet's overall reliability
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
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