Outage report · Major outage
Smile.io outage on Jul 6, 2026
Elevated error rates across services
What happened
Smile.io reported a major outage starting Jul 6, 2026, 16:20 UTC, affecting Apps & Integrations, Customer Notifications, Points & Activity Processing, REST API, Smile Admin, Storefront Components. It was marked resolved at Jul 6, 2026, 16:53 UTC.
- The incident lasted 33m from first report to resolution.
- Smile.io had reported no other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smile.io
The issue is now resolved.
What our independent monitoring saw
Our independent monitoring of Smile.io started after this incident, so this report is based on Smile.io's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smile.io's overall reliability
Smile.io has a reliability score of 73.3/100, with 99.70% effective uptime and 1 incidents over the last 90 days.
Visit Smile.io ↗Full Smile.io reliability report and live status → · Most reliable Smile.io alternatives →
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