Outage report · Partial outage
SurveyMonkey outage on Apr 24, 2026
TURF and Empirical Bayes not working on MaxDiff surveys
What happened
SurveyMonkey reported a partial outage starting Apr 24, 2026, 08:40 UTC, affecting SurveyMonkey. It was marked resolved at Apr 24, 2026, 14:45 UTC.
- The incident lasted 6h 4m from first report to resolution.
- It was the longest significant outage SurveyMonkey reported in the 12 months up to it.
- SurveyMonkey had reported 4 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from SurveyMonkey
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of SurveyMonkey started after this incident, so this report is based on SurveyMonkey's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
SurveyMonkey's overall reliability
SurveyMonkey has a reliability score of 72.6/100, with 99.68% effective uptime and 15 incidents over the last 90 days.
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