Outage report · Major outage
Todoist outage on Aug 3, 2026
Subscriptions and Billing
SeverityMajor outage
StartedAug 3, 2026, 22:49UTC
ResolvedAug 4, 2026, 09:19UTC
Duration10h 30m
What happened
Todoist reported a major outage starting Aug 3, 2026, 22:49 UTC. It was marked resolved at Aug 4, 2026, 09:19 UTC.
- The incident lasted 10h 30m from first report to resolution.
- It was the 2nd longest of 3 significant outages Todoist reported in the 12 months up to it.
- Todoist had reported no other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Todoist
Type: Incident Duration: 10 hours and 30 minutes Affected Components: Website, Content Sync API, Web application & API Aug 4, 09:19:28 GMT+0 - Resolved - This incident has been resolved. All payments should go through again as intended. Aug 3, 22:49:56 GMT+0 - Monitoring - For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.
What our independent monitoring saw
Our independent monitoring of Todoist started after this incident, so this report is based on Todoist's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Todoist's overall reliability
57.2/100
Todoist has a reliability score of 57.2/100, with 99.33% effective uptime and 2 incidents over the last 90 days.
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