PandaDoc outage on Aug 3, 2026

What happened

PandaDoc reported a major outage starting Aug 3, 2026, 15:18 UTC, affecting Support chat. It was marked resolved at Aug 3, 2026, 17:55 UTC.

• The incident lasted 2h 36m from first report to resolution.
• It was the 2nd longest of 3 significant outages PandaDoc reported in the 12 months up to it.
• PandaDoc had reported 3 other partial or major outages in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from PandaDoc

Live chat is working properly, and the incident should be fully resolved.

Read PandaDoc's official incident report ↗

What our independent monitoring saw

Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageKinstaAug 3, 2026, 14:04 UTC

  MyKinsta Support System Messages Delayed

• Major outageprotel (Planet)Aug 3, 2026, 14:14 UTC

  planet Web Booking Engine - Outage

• Partial outageAuth0Aug 3, 2026, 21:12 UTC

  Regional Service Disruption on Public Cloud Environments

• Major outageTodoistAug 3, 2026, 22:49 UTC

  Subscriptions and Billing

PandaDoc's overall reliability

Full PandaDoc reliability report and live status → · Most reliable PandaDoc alternatives →