Outage report · Partial outage

Upsun (Platform.sh) outage on Aug 26, 2026

Outage on uk-1.platform.sh

SeverityPartial outage

StartedAug 26, 2026, 14:24UTC

ResolvedAug 27, 2026, 00:55UTC

Duration10h 31m

What happened

Upsun (Platform.sh) reported a partial outage starting Aug 26, 2026, 14:24 UTC. It was marked resolved at Aug 27, 2026, 00:55 UTC.

The incident lasted 10h 31m from first report to resolution.
Upsun (Platform.sh) had reported no other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Upsun (Platform.sh)

Status: Resolved Regions: United Kingdom (uk-1) (uk-1.platform.sh) Components: Grid Hosting Started: Wed, 26 Aug 2026 14:24:51 GMT Closed: Thu, 27 Aug 2026 00:55:39 GMT Updates: Thu, 27 Aug 2026 00:55:39 GMT: This incident has been resolved. (resolved) Wed, 26 Aug 2026 14:53:39 GMT: A firewall rule intended for internal hosts was erroneously applied to the gateways in the uk-1 region. We've reverted this and hosts in the region are available again. (monitoring) Wed, 26 Aug 2026 14:24:51 GMT: We have detected an issue affecting service on the uk-1.platform.sh region. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site may be affected. This outage does not affect Dedicated Enterprise Clusters. For the latest updates, follow this incident on our status page. (investigating)

Read Upsun (Platform.sh)'s official incident report ↗