Monthly outage report

February 2022 business software outage report

In February 2022, the vendors we track reported 84 incidents, including 31 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS0016 of 16—
Shipping & Fulfillment Software2013 of 15Easyship (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking3113 of 15Monzo Business (2)
Expense Management Software3113 of 15Airbase (2)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software5015 of 16Namely (5)
Subscription Billing Platforms0016 of 16—

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms2117 of 19Flipdish (1)
Restaurant POS0017 of 17—
Restaurant Reservation Systems1014 of 15Waitwhile (1)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3113 of 16Glofox (1)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software1015 of 16Jane App (1)
Veterinary Practice Management Software1012 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management4315 of 18Housecall Pro (2)
Property Management Software3214 of 16Entrata (2)

Back office & professional services

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms1011 of 12Pinterest Ads (1)
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks0013 of 13—
CRM Software4213 of 15Insightly (3)
Email Marketing Platforms0015 of 15—
Help Desk Software10312 of 15Freshdesk (6)
Marketing Automation & CDPs0015 of 15—
Push Notification Services0013 of 13—
Referral & Loyalty Programs0015 of 15—
Social Media Management Tools3315 of 16CoSchedule (3)
Web & Product Analytics1114 of 15Lucky Orange (1)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1114 of 15SourceHut (1)
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability2215 of 16Datadog (2)
SMS & Voice APIs1014 of 15Textmagic (1)
Transactional Email APIs1113 of 14Mailjet (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms3112 of 14Bizzabo (2)
Online Course Platforms2114 of 15Mighty Networks (2)

Longest outages in February 2022