Monthly outage report

May 2022 business software outage report

In May 2022, the vendors we track reported 90 incidents, including 33 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms3312 of 13Ecwid (3)
Retail POS2015 of 16Loyverse (2)
Shipping & Fulfillment Software1014 of 15Easyship (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software2011 of 12FreshBooks (2)
Business Banking0015 of 15—
Expense Management Software2114 of 15Airbase (2)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software1015 of 16Namely (1)
Subscription Billing Platforms1115 of 16FastSpring (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms4018 of 19Deliverect (4)
Restaurant POS3015 of 17Loyverse (2)
Restaurant Reservation Systems4413 of 15Eat App (3)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software5214 of 16Pike13 (4)
Salon & Spa Booking Software1014 of 15Vagaro (1)
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software2011 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2016 of 18Commusoft (1)
Property Management Software2015 of 16Rent Manager (2)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1114 of 15Travis CI (1)
LLM API Providers0016 of 16—
Managed Database Services2214 of 15Nhost (2)
Monitoring & Observability5215 of 16Datadog (5)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1013 of 14Elastic Email (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms5012 of 14TicketSpice (3)
Online Course Platforms2214 of 15Mighty Networks (2)

Longest outages in May 2022