Monthly outage report

March 2024 business software outage report

In March 2024, the vendors we track reported 123 incidents, including 48 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms3112 of 13Ecwid (3)
Retail POS3114 of 16Revel Systems (2)
Shipping & Fulfillment Software5412 of 15ShippingEasy (3)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking0015 of 15—
Expense Management Software0015 of 15—
KYC & Identity Verification0016 of 16—
Payment Processors3114 of 15Stax (3)
Payroll & HR Software4314 of 16Gusto (3)
Subscription Billing Platforms3015 of 16Bold Subscriptions (3)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms5114 of 19Checkmate (1)
Restaurant POS4114 of 17Revel Systems (2)
Restaurant Reservation Systems0015 of 15—
Vacation Rental Software1015 of 16Avantio (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3114 of 16Pike13 (2)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software1015 of 16Practice Better (1)
Veterinary Practice Management Software2211 of 13DaySmart Vet (formerly Vetter) (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software1013 of 14Shop-Ware (1)
Field Service Management1017 of 18Kickserv (1)
Property Management Software2014 of 16Buildium (1)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software2111 of 13Cal.com (1)
Business Phone Systems4213 of 16Nextiva (2)
Childcare Management Software0013 of 13—
Cloud Storage & Office Suites0016 of 16—
E-Signature Software2012 of 14Dropbox Sign (1)
Employee Scheduling Software1013 of 14Planday (1)
Form & Survey Builders4214 of 15Typeform (4)
Legal Practice Management Software4214 of 16MyCase (2)
Password Managers3210 of 12Devolutions Cloud (2)
Project Management Software4114 of 16Airtable (3)
Team Chat Apps3113 of 16Mattermost (1)
Video Conferencing0012 of 12—

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms4310 of 12LinkedIn Ads (3)
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks3312 of 13Awin (3)
CRM Software9311 of 15Copper (4)
Email Marketing Platforms0015 of 15—
Help Desk Software4313 of 15Freshdesk (3)
Marketing Automation & CDPs4312 of 15Bloomreach Engagement (2)
Push Notification Services0013 of 13—
Referral & Loyalty Programs2114 of 15LoyaltyLion (2)
Social Media Management Tools1015 of 16Loomly (1)
Web & Product Analytics9213 of 15Hotjar (7)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers4110 of 13Frontegg (2)
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services3113 of 15Turso (2)
Monitoring & Observability5113 of 16BugSnag (2)
SMS & Voice APIs3013 of 15ClickSend (2)
Transactional Email APIs0014 of 14—

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement3210 of 12Bloomreach Engagement (2)
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1113 of 14TicketSpice (1)
Online Course Platforms7110 of 15Stan (2)

Longest outages in March 2024