Monthly outage report

July 2024 business software outage report

In July 2024, the vendors we track reported 212 incidents, including 81 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS1115 of 16Revel Systems (1)
Shipping & Fulfillment Software11311 of 15Ordoro (3)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software3010 of 12QuickBooks Online (2)
Business Banking1014 of 15Monzo Business (1)
Expense Management Software2113 of 15Airbase (1)
KYC & Identity Verification4114 of 16Jumio (3)
Payment Processors2014 of 15Stax (2)
Payroll & HR Software2015 of 16QuickBooks Payroll (2)
Subscription Billing Platforms5111 of 16Bold Subscriptions (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems5115 of 16Apaleo (5)
Restaurant Online Ordering Platforms11513 of 19Checkmate (3)
Restaurant POS3316 of 18HungerRush (2)
Restaurant Reservation Systems3014 of 15ResDiary (3)
Vacation Rental Software5413 of 16Rentals United (3)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software6413 of 16Pike13 (3)
Salon & Spa Booking Software7111 of 15Meevo (4)
Therapy Practice Management Software2115 of 16SimplePractice (2)
Veterinary Practice Management Software2012 of 13Vetstoria (2)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software2013 of 14Tekmetric (2)
Field Service Management6415 of 18Successware (4)
Property Management Software7514 of 16Buildium (5)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software121110 of 13OnceHub (9)
Business Phone Systems5113 of 16Freshdesk Contact Center (Freshcaller) (2)
Childcare Management Software4111 of 13Procare (3)
Cloud Storage & Office Suites4113 of 16Dropbox (2)
E-Signature Software5011 of 14BoldSign (2)
Employee Scheduling Software4412 of 14Homebase (3)
Form & Survey Builders6312 of 15Typeform (3)
Legal Practice Management Software3315 of 16Smokeball (3)
Password Managers2010 of 12LastPass (1)
Project Management Software8311 of 16Trello (3)
Team Chat Apps4014 of 16Ryver (3)
Video Conferencing0012 of 12—

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms0012 of 12—
Affiliate & Partner Management Platforms4113 of 16impact.com (2)
Affiliate Networks6310 of 13ClickBank (3)
CRM Software939 of 15Attio (3)
Email Marketing Platforms2013 of 15Drip (1)
Help Desk Software7312 of 15Freshdesk (3)
Marketing Automation & CDPs5112 of 15Census (2)
Push Notification Services5111 of 13Courier (4)
Referral & Loyalty Programs0015 of 15—
Social Media Management Tools2015 of 16SocialBee (2)
Web & Product Analytics3212 of 15Hotjar (1)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers7210 of 13Frontegg (3)
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services4213 of 15CockroachDB Cloud (2)
Monitoring & Observability4215 of 16Datadog (4)
SMS & Voice APIs2014 of 15ClickSend (2)
Transactional Email APIs3212 of 14Mailjet (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1013 of 14Everflow (1)
iGaming CRM & Player Engagement1011 of 12MoEngage (1)
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms2012 of 14TicketSpice (1)
Online Course Platforms5112 of 15Thinkific (3)

Longest outages in July 2024