Monthly outage report

August 2024 business software outage report

In August 2024, the vendors we track reported 176 incidents, including 60 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS3215 of 16Revel Systems (3)
Shipping & Fulfillment Software3013 of 15ShippingEasy (2)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software4111 of 12QuickBooks Online (4)
Business Banking1114 of 15Monzo Business (1)
Expense Management Software1114 of 15Airbase (1)
KYC & Identity Verification2015 of 16Jumio (2)
Payment Processors7014 of 15Stax (7)
Payroll & HR Software3113 of 16Gusto (1)
Subscription Billing Platforms6213 of 16Maxio (3)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems2015 of 16Apaleo (2)
Restaurant Online Ordering Platforms5015 of 19Checkmate (2)
Restaurant POS4216 of 18Revel Systems (3)
Restaurant Reservation Systems5113 of 15ResDiary (3)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software4212 of 16Exercise.com (1)
Salon & Spa Booking Software5413 of 15Timely (3)
Therapy Practice Management Software1015 of 16Practice Better (1)
Veterinary Practice Management Software2212 of 13Vetstoria (2)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2216 of 18FieldEdge (1)
Property Management Software0016 of 16—

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software4310 of 13Sign In Scheduling (formerly 10to8) (2)
Business Phone Systems5313 of 16Freshdesk Contact Center (Freshcaller) (2)
Childcare Management Software1112 of 13Famly (1)
Cloud Storage & Office Suites1015 of 16Proton Drive (1)
E-Signature Software0014 of 14—
Employee Scheduling Software2012 of 14Deputy (1)
Form & Survey Builders5213 of 15Typeform (3)
Legal Practice Management Software3213 of 16Litify (1)
Password Managers3010 of 12LastPass (2)
Project Management Software10111 of 16Airtable (4)
Team Chat Apps2014 of 16Element (1)
Video Conferencing0012 of 12—

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms1011 of 12Reddit Ads (1)
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks739 of 13ClickBank (3)
CRM Software4112 of 15Freshsales (2)
Email Marketing Platforms9410 of 15Omnisend (3)
Help Desk Software3213 of 15Tidio (2)
Marketing Automation & CDPs4312 of 15Census (2)
Push Notification Services4111 of 13Novu (3)
Referral & Loyalty Programs1114 of 15LoyaltyLion (1)
Social Media Management Tools4013 of 16Planable (2)
Web & Product Analytics4012 of 15Hotjar (2)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers3110 of 13Descope (1)
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD5012 of 15Travis CI (3)
LLM API Providers0016 of 16—
Managed Database Services7413 of 15Turso (6)
Monitoring & Observability14513 of 16Datadog (8)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1013 of 14Mailgun (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement2110 of 12Bloomreach Engagement (1)
iGaming Payment Providers3212 of 14Volt (2)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms2112 of 14Bizzabo (1)
Online Course Platforms8111 of 15Thinkific (4)

Longest outages in August 2024