Monthly outage report

November 2024 business software outage report

In November 2024, the vendors we track reported 190 incidents, including 56 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS3114 of 16Revel Systems (2)
Shipping & Fulfillment Software5111 of 15ShipHero (2)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software2010 of 12FreeAgent (1)
Business Banking0015 of 15—
Expense Management Software1014 of 15Emburse Professional (1)
KYC & Identity Verification0016 of 16—
Payment Processors2014 of 15Stax (2)
Payroll & HR Software3115 of 16Gusto (3)
Subscription Billing Platforms7211 of 16ChargeOver (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems3015 of 16RMS Cloud (3)
Restaurant Online Ordering Platforms15412 of 19SpotOn (5)
Restaurant POS10314 of 18SpotOn (5)
Restaurant Reservation Systems11512 of 15ResDiary (6)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3013 of 16Mariana Tek (1)
Salon & Spa Booking Software7111 of 15Timely (4)
Therapy Practice Management Software2015 of 16Practice Better (2)
Veterinary Practice Management Software2112 of 13DaySmart Vet (formerly Vetter) (2)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management0018 of 18—
Property Management Software0016 of 16—

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software3010 of 13Doodle (1)
Business Phone Systems2014 of 16Nextiva (1)
Childcare Management Software0013 of 13—
Cloud Storage & Office Suites4014 of 16Dropbox (2)
E-Signature Software1013 of 14BoldSign (1)
Employee Scheduling Software4312 of 14Deputy (3)
Form & Survey Builders4212 of 15Wufoo (2)
Legal Practice Management Software3213 of 16Litify (1)
Password Managers3011 of 12LastPass (3)
Project Management Software7213 of 16Todoist (3)
Team Chat Apps1015 of 16Element (1)
Video Conferencing639 of 12Livestorm (2)

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms1111 of 12Pinterest Ads (1)
Affiliate & Partner Management Platforms3213 of 16Post Affiliate Pro (1)
Affiliate Networks5410 of 13Awin (3)
CRM Software6011 of 15Close (2)
Email Marketing Platforms9310 of 15Constant Contact (3)
Help Desk Software4112 of 15Front (2)
Marketing Automation & CDPs14211 of 15Iterable (8)
Push Notification Services0013 of 13—
Referral & Loyalty Programs4214 of 15Mention Me (4)
Social Media Management Tools3014 of 16SocialBee (2)
Web & Product Analytics6211 of 15Hotjar (3)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers6210 of 13Descope (2)
CDN & DNS Providers0016 of 16—
Cloud Providers2013 of 14Civo (2)
Code Hosting & CI/CD1114 of 15Bitbucket (1)
LLM API Providers0016 of 16—
Managed Database Services3113 of 15CockroachDB Cloud (2)
Monitoring & Observability7313 of 16Datadog (4)
SMS & Voice APIs3113 of 15ClickSend (2)
Transactional Email APIs3011 of 14Loops (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1113 of 14Post Affiliate Pro (1)
iGaming CRM & Player Engagement4110 of 12Bloomreach Engagement (2)
iGaming Payment Providers2112 of 14Volt (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms0014 of 14—
Online Course Platforms3112 of 15Kartra (1)

Longest outages in November 2024