Help Desk Software · monthly outage report

Help Desk Software outages: April 2025

The 15 help desk platforms we track reported 8 incidents in April 2025. Front reported the most (3). 11 had a clean month: Crisp, Gladly, Gorgias, HappyFox, Help Scout, HubSpot Service Hub, Intercom, LiveAgent, Tidio, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Front315h 50m3d0
Freshdesk2153m53m0
Kustomer20—2h 12m0
Hiver10——0
Crisp00——0
Gladly00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
HubSpot Service Hub00——0
Intercom00——0
LiveAgent00——0
Tidio00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in April 2025

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