Axiom outage on Jan 9, 2026

What happened

Axiom reported a partial outage starting Jan 9, 2026, 20:57 UTC. It was marked resolved at Jan 9, 2026, 23:41 UTC.

• The incident lasted 2h 44m from first report to resolution.
• It was the 3rd longest of 5 significant outages Axiom reported in the 12 months up to it.
• Axiom had reported no other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Axiom

All error rates are back to nominal levels.

Read Axiom's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Axiom started after this incident, so this report is based on Axiom's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageOloJan 9, 2026, 15:43 UTC

  Payment Gateway Issues: FreedomPay

• Major outageBrexJan 9, 2026, 19:43 UTC

  Expense service unavailable

• Major outageHospitableJan 9, 2026, 20:00 UTC

  Customer support is temporarily unavailable

• Major outagePirate ShipJan 9, 2026, 20:03 UTC

  Intercom Service Outage (Customer Support)

• Major outageClinikoJan 9, 2026, 20:11 UTC

  Help chat is unavailable

• Major outageDaySmart SalonJan 9, 2026, 20:54 UTC

  Service Provider is Down - Software Support

Axiom's overall reliability

Full Axiom reliability report and live status → · Most reliable Axiom alternatives →