Outage report · Major outage

DaySmart Salon outage on Jan 9, 2026

Service Provider is Down - Software Support

SeverityMajor outage
StartedJan 9, 2026, 20:54UTC
ResolvedJan 9, 2026, 21:47UTC
Duration53m

What happened

DaySmart Salon reported a major outage starting Jan 9, 2026, 20:54 UTC, affecting Phone Support. It was marked resolved at Jan 9, 2026, 21:47 UTC.

  • The incident lasted 53m from first report to resolution.
  • DaySmart Salon had reported 4 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DaySmart Salon

Intercom has reported the issue is resolved and we have tested our inbound methods to reach our support teams. Everything appears to be in working order and the issue resolved

Read DaySmart Salon's official incident report ↗

What our independent monitoring saw

Our independent monitoring of DaySmart Salon started after this incident, so this report is based on DaySmart Salon's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

DaySmart Salon's overall reliability

61.0/100

DaySmart Salon has a reliability score of 61.0/100, with 99.34% effective uptime and 4 incidents over the last 90 days.

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