Outage report · Partial outage
Olo outage on Jan 9, 2026
Payment Gateway Issues: FreedomPay
SeverityPartial outage
StartedJan 9, 2026, 15:43UTC
ResolvedJan 9, 2026, 19:41UTC
Duration3h 58m
What happened
Olo reported a partial outage starting Jan 9, 2026, 15:43 UTC, affecting POS. It was marked resolved at Jan 9, 2026, 19:41 UTC.
- The incident lasted 3h 58m from first report to resolution.
- It was the 3rd longest of 5 significant outages Olo reported in the 12 months up to it.
- Olo had reported 6 other partial or major outages in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Olo
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Olo started after this incident, so this report is based on Olo's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Olo's overall reliability
67.4/100
Olo has a reliability score of 67.4/100, with 99.55% effective uptime and 11 incidents over the last 90 days.
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