Outage report · Partial outage
Freshsales outage on Jun 20, 2023
Incoming Calls dropping intermittently
SeverityPartial outage
StartedJun 20, 2023, 15:20UTC
ResolvedJun 20, 2023, 18:15UTC
Duration2h 55m
What happened
Freshsales reported a partial outage starting Jun 20, 2023, 15:20 UTC. It was marked resolved at Jun 20, 2023, 18:15 UTC.
- The incident lasted 2h 55m from first report to resolution.
- Freshsales had reported 1 other partial or major outage in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Freshsales
Our telephony provider has been facing service degradation and investigating dequeue calls drop issues. Customers may experience calls dropped very shortly after connecting. We expect to provide another update in 1 hour or as soon as more information becomes available.
What our independent monitoring saw
Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshsales's overall reliability
77.6/100
Freshsales has a reliability score of 77.6/100, with 99.80% effective uptime and 7 incidents over the last 90 days.
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