Outage report · Partial outage

Hospitable outage on Oct 20, 2025

Ongoing Network incident AWS

SeverityPartial outage

StartedOct 20, 2025, 19:05UTC

ResolvedOct 21, 2025, 02:58UTC

Duration7h 53m

What happened

Hospitable reported a partial outage starting Oct 20, 2025, 19:05 UTC. It was marked resolved at Oct 21, 2025, 02:58 UTC.

The incident lasted 7h 53m from first report to resolution.
It was the 3rd longest of 9 significant outages Hospitable reported in the 12 months up to it.
Hospitable had reported 19 other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Hospitable

This has been resolved. If you continue to see anything unexpected, please reach out to our support team (support@hospitable.com). The AWS Global incident has been tagged as resolved and we are seeing stability on the impacts on the Hospitable systems while still working through a backlog of Vrbo calendar data updates. We are seeing stability across the systems again but we're still monitoring the impacts of the incident and working through a backlog of Vrbo calendar data updates. We are seeing stability across the systems again but we're still monitoring the impacts of the incident and working through a backlog of Vrbo calendar data updates. We are continuing to mitigate degraded performance and monitoring the global AWS (Amazon Web Services) incident. Due to highly degraded performance on AWS we saw an increase in errors and network queues internally and with our partners. All OTA platforms (Airbnb, Vrbo, Booking.com) have been affected, which reported on the same issues with the AWS

Read Hospitable's official incident report ↗