Outage report · Major outage

IDnow outage on Jan 5, 2026

[Check'n'Sign] Service Disruption

SeverityMajor outage
StartedJan 5, 2026, 11:15UTC
ResolvedJan 5, 2026, 13:06UTC
Duration1h 51m

What happened

IDnow reported a major outage starting Jan 5, 2026, 11:15 UTC, affecting Check'nSign.io. It was marked resolved at Jan 5, 2026, 13:06 UTC.

  • The incident lasted 1h 51m from first report to resolution.
  • IDnow had reported 1 other partial or major outage in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from IDnow

This incident has been resolved.

Read IDnow's official incident report ↗

What our independent monitoring saw

Our independent monitoring of IDnow started after this incident, so this report is based on IDnow's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

IDnow's overall reliability

53.9/100

IDnow has a reliability score of 53.9/100, with 98.46% effective uptime and 4 incidents over the last 90 days.

Visit IDnow ↗

Full IDnow reliability report and live status → · Most reliable IDnow alternatives →