Outage report · Partial outage

Income Access outage on Oct 26, 2026

Service Disruption - White Labels (Client Websites)

SeverityPartial outage
StartedOct 26, 2026, 05:53UTC
ResolvedOct 26, 2026, 08:04UTC
Duration2h 11m

What happened

Income Access reported a partial outage starting Oct 26, 2026, 05:53 UTC, affecting Income Access - White Labels (Client Websites). It was marked resolved at Oct 26, 2026, 08:04 UTC.

  • The incident lasted 2h 11m from first report to resolution.
  • Income Access had reported no other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Income Access

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0327095

Read Income Access's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Income Access started after this incident, so this report is based on Income Access's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Income Access's overall reliability

93.1/100

Income Access has a reliability score of 93.1/100, with 99.95% effective uptime and 1 incidents over the last 90 days.

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